Terms and Conditions

About Us
TYLER OPTIX supply sports bifocal sunglasses with Lens Impact Protection and UV400 Protection. These sunglasses have been designed with bifocal reading lenses moulded to the inside bottom of the lens especially for cyclists, motor cyclist, runners and motorists into account to view speedometers, GPS, heart rate monitors and watches. These glasses differ from normal bifocal readers as the lens size height of 13mm was specifically chosen as not to interfere with normal distance viewing but to be able to glance down and focus on the screen but will not interfere with normal viewing. These glasses have been tested on multi stage mountain bike races where GPS navigation was required and performed perfectly on single track where near and distance obstacle viewing is critical for split second navigation.

Our products are available on this online e-Commerce store where our products can be purchased with a MASTER, VISA credit card or Secure Instant Deposit (SID). We also offer a courier service and International Postage EMS.

Use of Site
You may only use this site to browse the content, make legitimate purchases and shall not use this site for any other purposes, including without limitation, to make any speculative, false or fraudulent purchase. This site and the content provided in this site may not be copied, reproduced, republished, uploaded, posted, transmitted or distributed. ‘Deep-linking’, ’embedding’ or using analogous technology is strictly prohibited. Unauthorized use of this site and/or the materials contained on this site may violate applicable copyright, trademark or other intellectual property laws or other laws.

Disclaimer of Warranty
The contents of this site are provided “as is” without warranty of any kind, either expressed or implied, including but not limited to warranties of merchantability, fitness for a purpose and non-infringement.

The owner of this site, the authors of these contents and in general anybody connected to this site in any way, from now on collectively called “Providers”, assume no responsibility for errors or omissions in these contents.

The Providers further do not warrant, guarantee or make any representation regarding the safety, reliability, accuracy, correctness or completeness of these contents. The Providers shall not be liable for any direct, indirect, general, special, incidental or consequential damages (including -without limitation- data loss, lost revenues and lost profit) which may result from the inability to use or the correct or incorrect use, abuse, or misuse of these contents, even if the Providers have been informed of the possibilities of such damages. The Providers cannot assume any obligation or responsibility.

The use of these contents is forbidden in those places where the law does not allow this disclaimer to take full effect.

Our Rights
We reserve the right to:

  1. modify or withdraw, temporarily or permanently, the Website (or any part of) with or without notice to you and you confirm that we shall not be liable to you or any third party for any modification to or withdrawal of the Website; and/or
  2. change these Conditions from time to time, and your continued use of the Website (or any part of) following such change shall be deemed to be your acceptance of such change. It is your responsibility to check regularly to determine whether the Conditions have been changed. If you do not agree to any change to the Conditions then you must immediately stop using the Website.
  3. We will use our reasonable endeavors to maintain the Website. The Website is subject to change from time to time. You will not be eligible for any compensation because you cannot use any part of the Website or because of a failure, suspension or withdrawal of all or part of the Website due to circumstances beyond our control.

Privacy Policy
We are committed to protecting your privacy. This privacy policy applies to all the web pages related to this website.

All the information gathered in the online forms on the website is used to personally identify users that subscribe to this service. The information will not be used for anything other that which is stated in the Terms & Conditions of use for this service. None of the information will be sold or made available to anyone.

The Site may collect certain information about your visit, such as the name of the Internet service provider and the Internet Protocol (IP) address through which you access the Internet; the date and time you access the Site; the pages that you access while at the Site and the Internet address of the Web site from which you linked directly to our site. This information is used to help improve the Site, analyze trends, and administer the Site.

We may need to change this policy from time to time in order to address new issues and reflect changes on our site. We will post those changes here so that you will always know what information we gather, how we might use that information, and whether we will disclose that information to anyone. Please refer back to this policy regularly. If you have any questions or concerns about our privacy policy, please send us an E-mail.

By using this website, you signify your acceptance of our Privacy Policy. If you do not agree to this policy, please do not use our site. Your continued use of the website following the posting of changes to these terms will mean that you accept those changes.

Cookie/Tracking Technology
The Site may use cookie and tracking technology depending on the features offered. Cookie and tracking technology are useful for gathering information such as browser type and operating system, tracking the number of visitors to the Site, and understanding how visitors use the Site. Cookies can also help customize the Site for visitors. Personal information cannot be collected via cookies and other tracking technology; however, if you previously provided personally identifiable information, cookies may be tied to such information. Aggregate cookie and tracking information may be shared with third parties.

Third Party Links
In an attempt to provide increased value to our Users, we may provide links to other websites or resources. You acknowledge and agree that we are not responsible for the availability of such external sites or resources, and do not endorse and are not responsible or liable, directly or indirectly, for the privacy practices or the content (including misrepresentative or defamatory content) of such websites, including (without limitation) any advertising, products or other materials or services on or available from such websites or resources, nor for any damage, loss or offence caused or alleged to be caused by, or in connection with, the use of or reliance on any such content, goods or services available on such external sites or resources.

Product Availability
Lead time is dependent on stock availability and courier services delivery time. Should we have stock available, orders will be dispatched the same day provided payment is validated/received.

Every effort is made to effect shipment of your order timeously however unforeseen circumstances may cause delays. Should we be faced with such an occurrence TYLER OPTIX will contact you via email and provide a revised shipping schedule.

Delivery Policy
When you click to make a purchase with us legal obligations arise and your right to refund of monies charged to your credit card or paid in any other way agreed by us, are limited by our terms & conditions. You must not make any purchase through this site unless you understand and agree all our terms and conditions. Once payment is made for the purchase, it is deemed that you have read and understood the terms and conditions for such purchase. If you have any queries please contact us before making any purchase for any service through this website.

This is offered as per website SHIPPING page.

Our courier services in South Africa is The Courier Guy.

Any areas not covered by preferred contracted courier service will have to quoted manually and they include SA delivery with Speed Services counter to counter and alternate international air courier services.

Please ensure the correct shipping address is provided from the outset as title and risk will pass to you once the order has left our premises.

Undeliverable Packages
Occasionally packages are returned to us undeliverable. Should this event take place every attempt will be made to contact you to make arrangements for re-shipment.

Order Processing
Order processing will not begin until we receive a confirmed order and full payment.

Refunds and Returns Policy
Should you for any reason wish to cancel your purchase you will be liable for a 15% handling fee. You must advise us in writing of your cancellation and any such cancellation must be signed by the person who made the original purchase. The goods must be returned to us undamaged in the original packaging within 14 calendar days.

All bi-focal eyewear can only be returned or exchanged if in unused and original condition and purchased from http://www.TylerOptix.co.za online store will be considered. Sunglasses with signs of wear do not qualify for returns or exchanges.

Credit Card payments will refund back into the same card it was paid from and EFT payments refunded back to the same account it was paid from.

The shipping charges from your original order are non-refundable.

Please note that the following rules must apply for the product(s) that you would like to return:

  • The product(s) MUST be returned unused, with all the original packaging and with all the authenticity tags and manufacturer seals still attached.
  • All returns are inspected on arrival and a refund will NOT be issued if the product(s) are not in new and original condition.
  • Please ensure that product(s) are returned to us via a track and trace delivery and a certificate of posting is obtained. We do not accept liability for any product(s) that are damaged or lost in transit during the return process so please ensure that the packaging and delivery method are secure.
  • Special Returns Requirement: Do not return your product(s) without first contacting our customer service team at the email: customercare@TylerOptix.co.za  with the following information:
  2. Order # from your invoice
  3. Your name and address
  4. Reason for return or exchange
  5. If exchange, new style requested.

We will provide you with a specific returns address. (Returns should not be sent to the shipping address listed on the parcel)

We will reply to your email usually within 48 working hours with specific instructions!

Disclosure of Outlet Country at time of Payment
Nedbank, South Africa

Payment Options and Pricing
All transactions will be processed in South African Rands (ZAR).

TYLER OPTIX endeavours to offer you competitive prices on current products; you’re total order price will include the price of the purchase plus any applicable sales tax and shipping charges (on the day of shipping).

TYLER OPTIX reserves the right to change pricing at any time without prior notice.

Should TYLER OPTIX reduce its price on any shipped products within 10 working days of shipment, you may contact us and request a refund of the difference between the price you were charged and the reduced selling price. To receive the refund, you must contact us within 14 days of shipment.

Online Payments:

These are made by the customer using 3D OTP technology for protection


  1. Credit Card
    We accept Master Card and Visa credit cards. If you do not have a credit card please utilise one of the other payment options, or contact us process your manually. Your order are saved on our secure website but not credit card details.
  2. SID Instant EFT
    Secure Instant Deposit (SID) is a secure real time online Electronic Fund Transfer (EFT) payment management service in South Africa. When proceeding to “Checkout” and follow the order processing instructions. Select the option to pay via SID.
  3. Other Payment Options

We also offer the following alternative payment options:

  1. Zapper
  2. SnapScan

For more information about how to order, special order requirements and other payment options, please contact our Support Team on Fax +27 86 6719946 or email sales@tyleroptix.co.za.

Security Policy

  1. Our secure Payment Service provider process all our purchace transactions. All payment transactions are 128 bit Secure Socket Layers (SSL) encrypted. The company registration documents and the site’s registered domain name are checked and verified, ensuring the cardholder and merchant that nobody can impersonate our payment gateway to obtain confidential information.
  2. Our Payment Gateway is committed to providing secure online services. All encryption complies with international standards. Encryption is used to protect the transmission of personal information when completing online transactions. Our Payment Gateway Services Internet servers are protected by firewalls and intrusion detection systems.
  3. The Merchant does not have access to credit details.
  4. Our Payment Gateway Services are continually reviews and enhances its security in line with technological changes.

We have the right, but not the obligation, to monitor any activity and content associated with the Website. We may investigate any reported violation of these Conditions or complaints and take any action that we deem appropriate (which may include, but is not limited to, issuing warnings, suspending, terminating or attaching conditions to your access and/or removing any materials from the Website).

The Conditions will be exclusively governed by and construed in accordance with the laws of South Africa whose Courts will have exclusive jurisdiction in any dispute, save that we have the right, at our sole discretion, to commence and pursue proceedings in alternative jurisdictions.

Updating of these Terms and Conditions
We reserve the right to change, modify, add to or remove from portions or the whole of these Terms and Conditions from time to time. Changes to these Terms and Conditions will become effective upon such changes being posted to this Website. It is the User’s obligation to periodically check these Terms and Conditions at the Website for changes or updates. The User’s continued use of this Website following the posting of changes or updates will be considered notice of the User’s acceptance to abide by and be bound by these Terms and Conditions, including such changes or updates.

Customer Consent
I understand that all the designs and trademarks are registered to TYLER OPTIX and hereby accept the terms and conditions. I undertake not to copy/duplicate the trademarks and designs directly or indirectly in anyway and understand the legal implications thereof. Should I be found to be in violation of this agreement I understand that I will be held liable for all legal costs incurred by TYLER OPTIX for any civil action or any legal action deemed necessary against me.

Office Hours
We can be contacted by phone during South Africa Office hours:
Monday to Friday excluding public holiday
Working Hours: 9H00 – 17H00

Email address:              customercare@tyleroptix.co.za
Phone Number:            +27 82 931 1452
Fax Number:                +27 86 671 9946

A copy of the ECT Electronic Communications and Transactions Act, 2002 available at http://www.internet.org.za/ect_act.html

We hope your shopping experience with TylerOptix.co.za has been a pleasurable one!  Remember, our goal is to keep you happy so we can be your bifocal sports sunglasses provider for life!

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